Kat joined Cinnabon as COO in November 2010 and was named president in January 2011. Before joining FOCUS Brands she was vice president of training and development for Hooters of America, the international company which operates and franchises restaurants and manages Hooters Brand Entities. During her 15-plus years in the industry she has won numerous awards and held several board positions including time with the NRA's Education Foundation, the Women's Foodservice Forum, and the Georgia Restaurant Association. She received her MBA from Georgia State University.
2011 Dine America Speakers
David Davoudpour has nearly 28 years of experience in foodservice and hospitality. He has created and operatored a number of successful concepts located throughout the U.S. in the casual-dining, family-dining, and quick-service categories and been recognized with numerous industry awards throughout his career. He is breathing new life into the Shoney's brand through innovation, a focus on simplicity, and community involvement.
Gregg has made it his personal mission to dramatically improve people’s lives by positively enhancing work cultures and the customer experience while increasing the company's profitability. He received his MBA from the William E. Simon Graduate School of Business Administration, where he has been a professor teaching the Achieving Brand Integrity methodology since 2003. He is also a member of the National Speakers Association. Gregg resides in Rochester, New York, with his wife and three daughters.
Stew is president and CEO of Stew Leonard's, a unique family-owned and operated retailer that holds the title of “the greatest sales per unit area of any single food store in the U.S.,” according to the Guinness Book of World Records. Stew Leonard’s employs more than 2,000 team members and has annual sales of $400 million. Leonard earned his MBA from UCLA and has certifications with the Wine and Spirits Education Trust and Sommelier Society of America. He and his wife have four daughters and live in Westport, Connecticut.
Kelly Seeman is the National Head of Restaurants at Google, leading the team focused on the largest restaurant chains. They bring a strategic blend of insights and digital solutions to drive their clients businesses. Kelly is an eight-year Google veteran and began her Google career in the NYC office. Kelly moved to Chicago in 2006 and became a founding member of Google's Agency team leading educational outreach efforts. She was intimately involved in the launch of a product called Google AgencyLand.
Ken has served as VP/CFO of Marco’s Franchising and its predecessor for 24 years, where he is responsible for all corporate administration, banking relationships, and franchisee finance. Ken is the chief architect of the Marco’s captive leasing, private equity, and loan loss guarantee entities. He has also been a franchisee since 1992 and has significant unit-level working knowledge. He received his MBA from Miami University, Oxford, Ohio and his BA from the University of Cincinnati, Cincinnati, Ohio.
Bob Amick's more than 30 years of experience covers the gamut of the restaurant industry, and he has certainly created a following in the process. Amick’s award-winning ONE. midtown kitchen opened in Atlanta in 2002 to local and national accolades for its simplistic and uncomplicated approach to food, wine and service. TWO urban licks, Amick and company’s Atlanta sequel, set the town on fire with wood-roasted meats and fish in a funky, urban atmosphere. TAP, Atlanta’s first authentic gastropub, opened in June 2007 and serves seasonally-driven, innovative comfort food. PARISH: Foods & Goods, a New Orleans-inspired bi-level restaurant and market concept opened to great fanfare in Spring 2008 in Atlanta’s hip Inman Park.
As vice president of franchising and market planning for Dunkin’ Brands, Grant Benson leads the teams responsible for defining the Dunkin' Donuts and Baskin-Robbins expansion strategies for new and existing markets, as well as responsibility for attracting and signing new franchisees into both systems.Grant has 30 years of experience in the retail and restaurant segment, more than 25 of it with Dunkin' Donuts. Prior to his current role in franchising, Grant spent considerable time in both operations and development in numerous markets throughout the country. Before joining Dunkin' Donuts, Grant managed district-level operations in the gas and convenience-store industry, assisting both company-operated and franchised units.
Donald Boroian is the chairman and CEO of Francorp Inc. A former executive vice-president of one of the largest publicly owned Amex fast food chains, Boroian turned to franchise consulting in 1976. Today, Francorp specializes in franchising and other expansion programs, and Boroian’s companies have provided consulting services for more than 10,000 businesses.Boroian’s book, The Franchise Advantage, is regarded as one of the most authoritative books on franchise development. He is also co-author, along with Joseph Mancuso, of How to Buy and Manage a Franchise, and author of Franchising Your Business.
Brian Boycan joined Auntie Anne’s Inc. in 1992, and has since served in various positions, including as franchise business consultant, director of specialty retail (a program he developed and grew to more than 100 units), and director of real estate and site development. In his present role as director of strategic development, he is responsible for developing and maintaining relationships with key multiunit operators and opening new locations in nontraditional venues such as airports, travel plazas, universities, military bases, and big-box stores.
Erika Brookes is the vice president of marketing for Vitrue, the leading provider of social media publishing technology that provides businesses with the power to manage, message and moderate their presence on social networks.Before joining Vitrue in May 2010, Erika was the vice president, sales & marketing for Jungle Disk (a division of Rackspace), a SaaS cloud-based data backup targeted at small to medium-sized businesses. During her tenure, she relaunched the Jungle Disk brand targeted at small business and doubled customer growth.
Bill J. Casey is vice president, food & beverage concept portfolio North America for HMSHost Corporation, the leading provider of food, beverage, and retail concessions in more than 200 travel and entertainment venues in nine countries spanning the globe. The company is best known for its innovative concession planning that couples national brands with regional favorites in unique settings. Bill is responsible for negotiation and selection of branded concepts into our travel venues.
For nearly 20 years Chris Cheek has led business development, sales and marketing in the software and restaurant franchise industries. Cheek currently serves as the vice president of franchise development for Le Duff America Inc., with traditional and non-traditional franchising responsibility for Bruegger's bakery-cafés, Timothy’s World Coffee, mmmuffins, Michel’s Bakery Cafes, la Madeleine Country French Café and Brioche Doree. In the past 5 years, Cheek has added over 100 new franchise commitments for the brands and developed agreements resulting in 40 nontraditional locations in airports, universities, hospitals, and travel plazas.
Gerry Fernandez is the founder and president of the Multicultural Foodservice & Hospitality Alliance (MFHA), a nonprofit organization promoting the economic benefits of diversity and inclusion in the foodservice and hospitality industries. Gerry founded MFHA while employed as a National Account Manager, Foodservice Sales with General Mills, Inc. in Minneapolis in 1996.Before joining General Mills, Gerry spent more than 10 years as a senior manager opening and operating fine dining restaurants including The Capital Grille, Hemenway’s Seafood Grill & Oyster Bar and The Old Grist Mill Tavern for RARE Hospitality, Inc., now owned by Darden Restaurants.
As vice president of sales, Junior is responsible for all aspects of revenue growth for Scoutmob. He brings more than 11 years of sales and sales-management experience in the technology space and more than nine years SaaS sales experience. Before Scoutmob, he worked as director of sales for Silverpop, a marketing automation and e-mail marketing software provider. In that role he was responsible for leading a global team that worked with clients on developing new e-mail marketing and lead-management programs. He was instrumental in growing Silverpop’s client base from less than a dozen clients to more than 1,000 of the most recognized brands in the world.
Lonnie has more than 26 years in the franchise industry, working with companies such as Super 8 Motels and Ident-A-Kid. Lonnie was the founder of Computer Doctor, Expetec Technology Services, and InstantFX Web Services, and from 2006 to 2009, was president and chief operations officer of Ident-A-Kid Services of America and eMed-ID Franchising. Today, Lonnie is cofounder and president of Veteran Franchise Centers, a franchise brand that provides free matching services to veterans and military families entering into franchise opportunities. He also serves as the immediate past chairman of the VetFran committee of the International Franchise Association.
Andy Howard is chief marketing officer and executive vice president of purchasing and research and development for Wingstop Restaurants Inc. Howard is responsible for all strategy and execution of the company’s marketing, advertising, and public relations efforts. Additionally, he oversees supplier and vendor relationships and the purchasing, research, and development of products related to restaurant operations.Prior to joining Wingstop, Howard served as vice president of franchise development, purchasing, and public relations for R. J. Gators Restaurants. He advised leading restaurant chains as a marketing/restaurant consultant, and prior to that served as vice president of marketing for Ranch*1 Restaurants in New York City and in a variety of senior executive positions with Wendy’s and Kenny Rogers Roasters.
Alex J. Lukondi is the director of corporate marketing for Penn Station East Coast Subs, a Cincinnati-based chain of more than 225 sub sandwich restaurants. He is responsible for all advertising, marketing, and media activities, and is charged with the continued development of the Penn Station brand and increasing brand awareness for the chain. Prior to joining Penn Station in 2004, Alex served as director of marketing for several fast food, fine dining, and casual restaurant groups, most notably Arby’s franchises Restaurant Management Inc. and Chi-Co. Inc.
Don MacPherson has been measuring employee engagement for more than seventeen years. As a champion of employee engagement, he has overseen national employee engagement studies, shared insights with business leaders around the globe, and served as a delegate on state trade missions to Asia, South America, and the Middle East. Don has worked with American Express and earned his bachelor’s degree in History and Mass Communications from St. Cloud State University.
Dave Magrogan is the owner of Kildare's Irish Pub, the first of which opened in 2003 in West Chester, Pennsylvania, and has since grown to six locations as far south as North Carolina. Dave also owns Doc Magrogan's Oyster House which has three locations, along with the farm-to-table concept Harvest Seasonal Grill & Wine Bar. He was recognized as Entrepreneur of the Year in 2007 and his company, the Dave Magrogan Group, was one of the Top 100 growing companies of Philadelphia in 2006, 2007, and 2010. He was recently awarded SmartCEO's Future 50 Award, and his book, Do It Rhino Style has sold more than 30,000 copies around the world.
Justin A. McCoy is the director of marketing for Cousins Submarines Inc., a 150-unit sub sandwich franchise headquartered and founded in Milwaukee. Justin oversees the marketing field support team for Cousins Subs and is responsible for all advertising, marketing, PR, digital media, and social media activities. He is also a member of the franchise’s Management Team. Prior to joining Cousins Subs in 2006, Justin held positions in marketing, public and media relations, finance and radio broadcasting with several Wisconsin- and Florida-based companies, including the Milwaukee Bucks and Northwestern Mutual Insurance.
Chris Morocco is the CEO of Petrus Brands, which owns and operates two national franchise concepts: Shane’s Rib Shack and Planet Smoothie. Prior to assuming the CEO position of Petrus, Morocco was president of Innovative Brands, the holding company for the Planet Smoothie, PJ’s Coffee, and Shane’s Rib Shack brands. Innovative Brands was later integrated into Raving Brands, where Morocco served as chief development officer for the company, overseeing the Emerging Brands Division. Before entering the franchising and food and beverage categories, Morocco was a partner at C&M Enterprises, where he focused on developing, investing in, and operating start-up or early-stage companies for sale to strategic partners.
As Client Partner/Market Solutions Team, Jason's primary role is to recognize and provide strategic solutions for Facebook's largest marketing partners. Jason works across multiple industries helping clients better understand the entire Facebook platform, their marketing ecosystem, and develop successful business building initiatives. Before Facebook, Jason was the Director of Client Services for Push, Inc., an Orlando-based branding, creative, and digital agency which has a strong roster of casual-dining and fast-casual clients. Jason has also worked in marketing for Disney Parks & Resorts in Orlando.
Dain Pool has served as the director of strategic growth and business development for Pool’s Restaurant Group LLC (PRG) since 2009. During his tenure, he has been responsible for all aspects of PRG’s growth, including franchising, partnering, traditional and nontraditional growth, corporate growth, multichannel growth plans, future businesses, and consulting for major national brands. Dain recently created and implemented the first franchised mobile food-truck program in the industry. Outside of PRG, Dain is also the president and cofounder of Two Trucks LLC, a gourmet mobile food-truck company.
TJ Schier is the president and founder of Incentivize Solutions and p.o.d.Training. The company provides seminars, training materials and guest service programs to help hospitality companies become more effective. Before founding the company, he spent more than 18 years at Chuck E Cheese’s Pizza, leaving as the vice president of field support.He is also a past long-time member of the NRA Education Foundation HR Advisory Council and recently founded SMART Restaurant Group, operating 11 Which Wich Superior Sandwiches with a track record of high sales, employee retention, and guest service scores.
NPD is the premier source of market information for the food, beverage, and foodservice industries, helping companies make fact-based decisions and grow their profits. NPD has been tracking consumer behavior across many vertical markets for more than 35 years. Warren Solochek has worked in the food industry for more than 25 years. Warren joined NPD’s Foodservice group in 2003. His responsibilities include overseeing relationships with all CREST® clients, both operators and manufacturers. His role at NPD gives him a great deal of insight into today’s foodservice industry issues and trends, and helps him anticipate the issues the industry will face in the future. Warren is also involved in the development of new NPD products and services to address the foodservice industry’s information needs. He is a frequent speaker at key industry events, including COEX, MUFSO, the National Association of Convenience Stores Annual Convention, NACUFS, Hospitality Supply Management Conference, and the CHEERS Beverage Conference.Prior to coming to NPD, Warren spent five years running client service and product development at Concept Shopping, Inc. (CSI). CSI is a consumer promotion company that uses retailer loyalty card data to target individualized promotions. From 1981–1997, Warren worked at Information Resources, Inc. (IRI), a leader in providing food manufacturers and retailers with industry insights. His last position there was as senior vice president of client service, managing relationships with some of IRI’s largest CPG clients. Warren earned his undergraduate degree from the University of Wisconsin-Madison. His master’s degree is from the American Graduate School of International Management in Phoenix, Arizona.
Jonathan Wagner is CEO of Two Trucks LLC, a gourmet mobile food-truck company that operates out of Dallas. Jonathan’s previous experience includes a position with Johnsonville Sausage LLC on the New Business Development team, where he worked closely on ideation and development of new products. He also worked in sports marketing with the Green Bay Packers and InterSport, a major sports marketing firm in Chicago. Jonathan received his Bachelors Degree in Finance from the Edgewood College in Madison, Wisconsin, and is currently enrolled in an MBA program at DePaul University in Chicago, with a concentration on new product development.
Maeve Webster has 15 years of project management, research, and client service experience. Prior to joining Datassential Research, Maeve was an Associate at Technomic, Inc. and, most recently, opened her own market research and consulting firm, Webster Consulting Services. At both Technomic and Webster Consulting, Maeve was responsible for developing, conducting, and presenting small- and large-scale proprietary consulting projects for manufacturers, distributors, and trade associations. Her experience includes a wide variety of custom and syndicated projects. At Datassential, Maeve consults on and manages a broad array of client projects, including market opportunity, brand equity and business opportunity assessments, attitude and usage studies, product and industry trend analysis, market size evaluations, and consumer behavior analysis. Additionally, Maeve is on retainer with some of the largest food manufacturers, aiding in new product concept work and opportunity analysis. Throughout her career, Maeve has spoken at many industry events and large-scale client meetings. Recent speaking engagements include NRN’s Global Culinary Expedition in addition to several national sales meetings. She holds an MBA in marketing from the University of Illinois and an associates degree from Le Cordon Bleu.
Mike White owns five Dunkin’ Donuts stores in and around Atlanta. Previously, as a graduate of the Navy Experimental Test School, Mike spent 34 years traveling the world as a test pilot. Elected to the Brand Advisory Council for the Southeast, Mike is active in helping with the company’s recruitment of new franchisees in Atlanta. He also mentors ex-military members who are looking to become potential franchisees and encourages them to take advantage of Dunkin’ Donuts’ involvement in the IFA’s VetFran program. Active within his local community, Mike is a member of the Atlanta chapter of Les Marmitons, a club for men who share an interest in fine food, wine, and culinary arts.
David Whitlock is a partner with Elarbee Thompson, a management-oriented labor and employment firm. For over 25 years, David has advised employers on various employment-related compliance matters and especially those relating to immigration and immigration enforcement. He has been named a Georgia Super Lawyer, listed repeatedly in Chambers USA, America’s Leading Business Lawyers, selected for inclusion in Who’s Who Legal Georgia, and chosen as one of the Best Lawyers in America. He is AV rated, the highest rating bestowed by Martindale-Hubbell.
